If for any reason you are unhappy with your MyPositiveArt piece, we gladly will accept returns and exchanges.
Contact us within: 3 days of delivery
Ship items back to us: within 7 days of delivery, in the original packaging through UPS or FedEx with insurance (the value of the piece listed).
Buyers responsible for shipping costs.
Once received and inspected for damages, you will be refunded the purchase price.
(Custom orders - non-refundable, however, will never be shipped to you before you are fully satisfied with the end piece.)